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Buying leads · 5 min read · Updated August 2026

Exclusive vs shared leads: which should you buy?

The short answer

Exclusive leads go to a single buyer, so you are the only business calling. Shared leads go to a small number of buyers, so they cost less but you compete on speed. Exclusive leads convert better; shared leads win on price and volume. Most businesses do best with a mix.

What each one means

An exclusive lead is sold to you and nobody else. When you call, there is no competition on the line. A shared lead is sold to a few businesses at once, so the customer may hear from two or three of you.

The trade-off

It comes down to price against competition.

  • Exclusive: higher price per lead, no competition, higher conversion, best for high-value jobs.
  • Shared: lower price per lead, you compete on speed and service, more volume for the same spend.

When exclusive is worth it

If your average job is worth hundreds or thousands of pounds, exclusive almost always pays. One extra win covers the higher lead cost several times over. Exclusive also suits businesses that cannot always call back within minutes, because you are not racing anyone.

When shared makes sense

Shared leads suit high-volume, lower-value work where you can quote fast and often. If you have a slick follow-up process and you are quick on the phone, shared leads can be the cheaper route to the same number of jobs.

You do not have to pick one. On AceLeads you choose exclusive or shared per lead, so you can run both and see which gives you the better cost per customer.

Ready to put this into practice?

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FAQ

Common questions

Do exclusive leads really convert better?

Yes, because you are the only business contacting the customer, so there is no race and no price war on the first call. The customer is not comparing three quotes they got in the same ten minutes.

How many buyers share a shared lead?

It should be a small number, and a good provider will tell you the cap. Be wary of anyone selling the same lead to a long list, because conversion collapses.

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